Looking for tried-and-true practices to help with building a solid infrastructure in your accounts receivable function? This webinar will provide an overview of the collections process and a systematic approach to improve efficiencies and effectiveness. We will discuss:
• The standard collection process
• How to handle difficult collections
• Sample tools and resources
• Relationship Management
• Setting goals and expectations
Don’t miss this webinar where we will discuss leading practices in AR collections. Registrants will walk away with several great tools – resources, sample letters, and processes that are proven to work!
Drowning in Paper: Best Practices for Driving Electronic Billing Adoption
October 1, 2010; 11:30 a.m. - 1:00 p.m. ET
REGISTER NOW!
It simply does not compute. We do so many things online. We use e-mail to communicate with our colleagues, family members, and friends. We use the Web to look up current events, check on sports scores, plan vacations, and do our banking. Yet the use of electronic bill delivery remains ridiculously low. During this webinar best practices for migrating your customers to electronic billing will be reviewed. You will hear directly from Brad Wheelus Director of Credit, Collections and Customer Services for Exide Technologies and Linda Brown, Director of Accounts Receivable at Kele, Inc who will share their stories on how they have driven adoption of electronic billing.
The panel will include:
· Brad Wheelus, Director of Credit, Collections and Customer Service, Exide Technologies
· Linda Brown, Director of Accounts Receivable at Kele, Inc
· Mitch Rose, VP Marketing, Billtrust
Learning Objectives:
· Review of the advantages of different electronic billing channels
· Learn about advanced technology integrated into different electronic bill delivery channels
· Learn about best practices for driving electronic billing
· Review case studies of companies that have successfully driven their e-Adoption
About the Speakers:
Brad Wheelus, Director of Credit, Collections and Customer Service, Exide Technologies
Brad Wheelus is the Director of Credit, Collections and Customer Services for Exide Technologies’ Americas group. Exide Technologies, with operations in more than 80 countries, is one of the world's largest producers and recyclers of lead-acid batteries. Brad has over 15 years of experience in the credit and collections field.
Mitch Rose, VP Marketing, Billtrust
Mitch Rose is responsible for the marketing and research activity at Billtrust, the leading outsourced billing company in North America. He has held senior level marketing positions with Fortune 100 companies including Coke, Mattel and Warner Lambert. Rose has spearheaded primary research into the AR process and is a frequent speaker on the topic. He holds an MBA from Columbia University and studied Economics at Cornell University.
The Moderator:
Mark Brousseau, Vice President of Research and Business Development for IAPP, IARP & TAWPI
Mark Brousseau is a noted marketer, analyst, speaker, and writer, with more than 16 years of experience advising leading providers of payments and document automation solutions. Brousseau is president of Brousseau & Associates, a full-service marketing, PR and business development firm based in Central Pennsylvania. With the largest client base of any independent marketing firm specializing in the payments and document automation arenas, Brousseau & Associates counts among its clients many top solutions and services providers
